Rise of the virtual assistant industry

Rise of the virtual assistant industry

< Back to Articles | Topics: Trends | Contributors: Virtually Connected Solutions, Owner & CEO, Kate Sullivan, kate@virtuallyconnectedsolutions.ca | This is a guest post from Virtually Connected Solutions
(Member since 2020) | Published: December 3, 2020

This is a guest post from Virtually Connected Solutions
(Member since 2020)

These are unprecedented times. The COVID-19 situation has seen unemployment rise, businesses close and social distancing as the new normal. Unfortunately, there is no crystal ball, and only time can tell what’s next.

Despite the downturn in many industries, the Virtual Assistant (VA) industry has never been better, and business is booming. According to an article written by Business Wire pre-COVID, it is estimated that virtual assistants’ market size will reach $25.6 billion by 2025.

Recent trends suggest the rise of the VA industry is bound to keep on growing, even after COVID-19.

This is likely due in part to the shift in people working from home and businesses transitioning from brick and mortar to an online presence.

Business owners also recognize the value in efficiencies of scale and of outsourcing to a VA.

What is a VA?

A Virtual Assistant is any type of remote assistant who provides administrative, creative or technical support services for online or brick-and-mortar business owners.

It’s a relatively simple business model, which can add much value to a company’s bottom line – especially during the rough times.


Hiring a virtual assistant as part of your business strategy means you don’t have to be spot-on with your estimates of future business.

It could just be the leverage you need to keep your business afloat while you work to buoy the company.

It’s no wonder many businesses are crying out for high quality VAs during the pandemic.

Top 5 reasons to hire a VA:

1. Reduce overhead costs: No employee wages, benefits, taxes, or office expenses.

2. Increased efficiency: VA can take the little things off your plate allowing you the freedom you need to focus on bigger priorities.

3. Availability: A dedicated assistant for your business when you need it.

4. Scalability: VA can be hired on a project-by-project basis and make it easy to scale up and down as needed.

5. A vested interest in your success: When your business succeeds, their business succeeds.

Five tasks VA can help with especially during COVID:

1. Managing social media

2. Communicating with customers about your business

3. Organizing a virtual conference, online classes, meetings, or consulting sessions

4. Creating procedures

5. Transcribing minutes of meetings and distributing materials

Hiring a VA when you need to extend your capacity has always been a good business decision. It has never made more sense than now due to the pandemic.

At Virtually Connected Solutions, our goal is to help you connect the dots for your business, remotely!

< Back to Articles | Topics: Trends

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