Keeping people connected

Keeping people connected

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This is a guest post from Rogers Communications Canada Inc.
(Member since 1987)


Joey Fitzpatrick

Major investments in technology, local communities and in people have made Rogers Communications a key economic and social driver in Halifax and across Atlantic Canada.

Rogers employs more than 1,500 people across the region including at its Halifax data centre, Moncton call centre, Rogers and Fido retail stores, as technicians, customer service, sales experts and other corporate positions.

“Rogers has deep roots in Atlantic Canada and we are committed to this region with a growing presence focused on keeping customers, including business customers, connected to the things that matter most in their lives,” said
Troy Harnish, Senior Director of Sales
for Rogers.

Laying the foundation for 5G

Earlier this year, Rogers announced it had improved wireless service in numerous locations across Nova Scotia, including Halifax, Bedford and the Annapolis Valley, as well as similar upgrades in parts of New Brunswick, including Moncton and Fredericton. The company is building the foundation for 5G in the region, working with long-time partner Ericsson.

5G — the fifth generation of cellular network technology — is expected to deliver faster connections and greater capacity.

“With speeds faster than ever before, 5G will provide businesses with even more opportunities to collaborate, improve efficiency and productivity and be connected to customers,” said Harnish.

Unlimited data plans

As part of its multi-year plan to improve customer experience, Rogers recently launched its unlimited data plans with Rogers Infinite, giving customers — including businesses — peace of mind so they can use as much data as they want worry free with no overage charges, with 10 GB of max speed data and reduced speeds thereafter.

Also this year, the company unveiled new financing options that allow customers to purchase any device they want at $0 down, any day of the year. Once their device is paid off, customers will only pay for their monthly service plan.

Rogers for Business

In addition to providing a range of residential and wireless consumer products and services, Rogers also offers unique services for small, medium and large-sized businesses.

“Our Rogers for Business team provides products, solutions and expertise for our customers to help increase productivity and innovation,” said Harnish. “We offer wireless services, business internet, private networking, data centre co-location and cloud services — and Rogers Unison, a mobile-first business communications system.”

Rogers’ collaboration with the high-profile Nova Centre complex in downtown Halifax has increased customer and business awareness of the company’s investments in the community. In fact, Rogers’ fibre optic and wireless infrastructure have helped make the Nova Centre one of the most technologically-advanced commercial hubs in Atlantic Canada.

As the exclusive telecom provider, Rogers laid down thousands of kilometres of network fibre in the one million square foot building, ensuring private, secure and dedicated network fibre for all tenants, including banks and financial services, the Halifax Convention Centre, restaurants and all future businesses that move into the building. In addition to Wi-Fi for tenants, this investment allows thousands of people to enjoy free high-speed, always-on connectivity inside the building at the same time.

In the community

This spring, Rogers officially opened Rogers Square at the Nova Centre, unveiling a unique outdoor space in the heart of the complex that can hold more than a thousand people at a time for events.

From the recent Raptors run to concerts, festivals, sports, business and other events, Rogers Square has become a hub for Haligonians and visitors to connect. The state-of-the-art Rogers retail store is also accessible from Rogers Square. It’s available for organizations and community groups wishing to use the space on its own or as an extension of activities inside the building, creating new opportunities and helping to make Halifax a better, smarter city.

“At Rogers, we believe in giving back to the communities in which we live and work,” said Harnish. “In addition to opening Rogers Square as an outdoor community space, the Rogers team is also committed to helping young people develop their full potential through investments in education.”

The Ted Rogers Scholarship Fund and Ted Rogers Community Grants were created to help the next generation of young leaders succeed in their educational aspirations. Through this initiative, Rogers is helping to break down barriers that youth face and helping them shine as Canada’s next generation of leaders, including providing youth scholarships and community grants to non-profits supporting youth education. ν

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